Legal Documents

Returns & Refunds

Effective Date: 16/06/2026

Thank you for shopping at Shopnix. If you are not entirely satisfied with your purchase, we’re here to help.

Timeframe: You have [e.g., 30 days] from the date of delivery to return an item.

Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Exclusions: Several types of goods are exempt from being returned, such as perishable goods, custom/personalized products, and sale items.

Once we receive your item, we will inspect it and notify you of the status of your refund.

If approved, we will initiate a refund to your original method of payment.

Please allow [e.g., 5-10 business days] for the credit to appear on your account, depending on your card issuer's policies.

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

If the return is a result of our error (e.g., you received an incorrect or defective item), we will cover the return shipping costs.

If you have any questions on how to return your item to us, contact us at:

Email: shopnix@gmail.com

Address: Kannur,Kerala